Privacy Policy

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Privacy Policy

Last Updated: 1st September 2024

We highly value your privacy and the protection of your personal information. This privacy policy explains how we collect, use, protect, and share your personal data. By using our services or visiting our website, you agree to the terms outlined in this privacy policy.

1. Information Collection

We may collect the following types of personal information:

- Contact Information: Such as your name, phone number, and email address.

- Payment Information: Such as your payment card details and billing address (payment information is processed through a third-party payment platform, and we do not store your card details).

- Usage Information: Including data generated when you use our website or services, such as your IP address, browsing behavior, etc.

2. Use of Information

The personal information we collect will be used for the following purposes:

- To provide and improve our services.

- To communicate with you, respond to your inquiries, or provide support.

- To process your orders and payments.

- To send notifications about our products, services, and promotions.

- To enhance your experience on our website by analyzing usage behavior.

3. Sharing of Information

We will not share your personal information with third parties except in the following cases:

- To complete payment processing or provide services, we may share information with trusted third-party service providers.

- When we are legally required to disclose information to government or legal authorities.

4. Information Protection

We implement reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website and systems use encryption technologies to safeguard your sensitive data.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to collect information that enhances your browsing experience. You can control and manage cookies through your browser settings.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you at any time. If you wish to exercise these rights, please contact us using the details provided below.

7. Changes to the Policy

We reserve the right to modify this privacy policy at any time. If significant changes are made, we will notify you in advance.

8. Contact Us

If you have any questions about our privacy policy or need further information, please contact us:

Contact Information: 

Back to Basics

info@backtobasics.com.hk

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隱私政策

更新日期： 1/9/2024

我們非常重視您的隱私和個人資料的保護。此隱私政策旨在說明我們如何收集、使用、保護和分享您的個人信息。當您使用我們的服務或訪問我們的網站時，即表示您同意本隱私政策的條款。

1. 信息的收集

我們可能會收集以下類型的個人信息：

- 聯繫信息：如姓名、電話號碼、電子郵箱地址。

- 支付信息：如支付卡號、賬單地址等（支付信息將通過第三方支付平台處理，我們不會保存您的支付卡信息）。

- 使用信息：包括您使用我們網站或服務時生成的數據，如IP地址、瀏覽行為等。

2. 信息的使用

我們收集的個人信息將用於以下目的：

- 提供和改進我們的服務。

- 與您溝通，回應您的查詢或提供支持。

- 處理您的訂單和支付。

- 發送有關我們產品、服務、促銷活動的通知。

- 改進我們網站的使用體驗，分析使用行為。

3. 信息的分享

我們不會與第三方分享您的個人信息，除非在以下情況下：

- 為完成支付處理或提供服務，我們可能與可信的第三方服務供應商共享信息。

- 當我們有法律義務時，可能需要向政府或法律機構披露信息。

4. 信息的保護

我們採取合理的技術和管理措施來保護您的個人信息免受未經授權的訪問、洩露、修改或銷毀。我們的網站和系統均使用加密技術來保護您的敏感數據。

5. Cookie 和類似技術

我們的網站可能使用 Cookie 和類似技術來收集信息，以提升您的瀏覽體驗。您可以通過瀏覽器設置來控制和管理 Cookie。

6. 您的權利

您有權隨時查閱、更正或刪除我們持有的個人信息。如您希望行使這些權利，請通過以下聯繫方式與我們聯絡。

7. 政策的變更

我們保留隨時修改本隱私政策的權利。當我們進行重大變更時，將提前通知您。

8. 聯繫我們

如果您對我們的隱私政策有任何疑問或需要進一步的信息，請聯繫我們：

聯繫方式： 

Back to Basics

info@backtobasics.com.hk